Glovo Christmas

A Christmas campaign knitted stitch by stitch

Scope Christmas awareness campaign
Role Art direction · Graphic design
Client Glovo
Year 2017
Sector On-demand delivery
Tools Adobe CC · Sketch
The challenge

A startup growing at a dizzying pace, that almost nobody knew yet.

Glovo was a Spanish startup growing at a dizzying pace, and still little known. To keep growing it needed to stand out among its competitors, not with another feature, but with awareness: more people understanding what the service could actually do for them.

They came to the agency to launch a Christmas campaign. The loudest, most crowded moment of the year to ask for attention, which a young brand can't outspend. So it would have to out-charm it.

The seasonChristmas was the moment to be seen.
My role

Art direction and graphic design: the idea was born as a team.

This was an agency engagement, and the concept arrived almost instantly and collectively: the moment we heard the brief, we thought of a knitted Christmas sweater. From there, the work of making it real was mine: I owned the art direction and the graphic design of the whole campaign.

That meant designing the knitting-style pattern, drawing every 'knitted' graphic element, and carrying the look across each banner and mailing of the series. The idea was shared; the stitches were mine.

  • 01Art directionThe campaign's look: pattern, colour, composition across every piece.
  • 02Graphic designThe knitted elements and the banners and mailings they live in.
The process

A Christmas sweater, knitted for a delivery app.

As soon as we heard the brief, we thought of a knitted Christmas sweater and its typical drawings. The jumper is instantly Christmas: cozy, homely, a little bit funny, without borrowing a single cliché of discount urgency.

So the pattern came before the drawings. I built the fabric first: a knitting-style pattern drawn from the real thing, the V of a stockinette stitch repeated row after row, the texture every Christmas jumper is made of. Everything in the campaign would be knitted from this same yarn.

The knitting-style pattern: rows of stockinette stitches drawn for the campaign.
The inspirationThe stitch every Christmas jumper is made of.
Graphic elements

A cozy house, some trees and deers, and the Glovo logotype itself.

With the fabric in place, I started 'knitting' the drawings that would give the campaign its Christmas spirit. The choices were a cozy house, some trees, deers, and, of course, the Glovo logotype.

Rendering the logotype in stitches was the move that made it work. The brand wasn't sponsoring Christmas from a corner of the banner; it was woven into the sweater: the protagonist of the joke rather than an interruption of it.

The knitted campaign pattern: the drawings knitted in yellow and cream on green wool.
The patternThe drawings, knitted into the sweater.
The countdown

Seven days, then three, then one.

The countdown gave the campaign a pulse. The same knitted system returned to the inbox as the day approached, the number falling and the list of one-click items getting more last-minute each time: the typical things people always leave for last.

That rhythm did the awareness work the brief asked for: by Christmas Eve, the little-known yellow brand had spent weeks being the most charming thing in the inbox, and the most useful.

glovo
Quedan7díaspara Navidad
¡Pide un glovo!
01The gifts
glovo
Quedan3díaspara Navidad
¡Pide un glovo!
02The dinner
glovo
Queda1díapara Navidad
¡Pide un glovo!
03The forgotten
glovo
¡Feliz Navidad!
¡Pide un glovo!
04 · Dec 24The day itself
The mailings

A countdown in the inbox, without the stress.

To turn attention into awareness, and awareness into orders, the campaign ran as a series of banners and mailing triggers counting down to Christmas day. Each send paired the knitted hero with the number of days left and a list of typical items, ready to order in just one click: the things busy people always leave for last.

The pattern worked as a kit of parts: header, knitted band, countdown, one-click list, CTA, so every trigger could be composed quickly as the countdown advanced, without the look ever drifting.

The result was a funny, effective campaign that solved busy users' last-minute purchases without stress. For a startup that was still little known, that's the job: not to decorate the brand for a month, but to give people a warm, memorable reason to understand what it's for.

The mailing, liveHow it landed on the phone.
Art direction & graphic design · Olga Cacenabes
Glovo brand © Glovo  ·  Section visuals & motion designed and coded by Olga Cacenabes
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